Returns Policy

General Items (non custom)

Have an issue with your purchase? No problem! Please click on our 'returns' link at the foot of every page and send the product back. Please note we do not pay for product return postage.

If you have an issue with a product and wish to return it we will require picture image evidence of the fault and the date in which this product was purchased.

Send proof to info@progrips.co

Unfortunately as you can appreciate we can't give a refund on an item/ product which has been used &/or worn. 

Custom Designs (with vinyl images &/or text)

For bespoke, customised (including Superheroes, Gym Animal), or individual request items we are unable to refund or accept returns. If the product has been made specifically as you described in the item size, colour and description requested at time of order no refund or returns are accepted.

Every custom item is made to order so unfortunately we can't accept refunds or returns.

If we have made an error however then a full refund will be given. We will ask for proof of this error via picture/ image. Send proof to sales@progrips.co.uk